Guide

How to run the day

Plain English. If a screen shows file paths or undefined, that’s a bug — report it.

Work graph

Intake → human gate (Inbox) or scan (Automation). Money posture lives on Billing Ops. Map/Library answer “which desk / which skill.”

Day loop (text)
You (operator)
  → Inbox: human gates (who / what / next) · duplicates collapse
  → Billing Ops: queues + gate (VIEW · never charge)
  → Customers: file gaps + Twenty
  → Map: pick desk → Library: People / Skills / Playbooks
  → Take action: route claim (no MIT)
  → Automation tab: CONTACT_FRESH scans only

Primary tabs

  • Map — 3D org + skills. Tap a desk to see people/playbooks.
  • Dash — Billing Ops boards, operator feed, compose, automation log.
  • Inbox — Only human-tier awaiting work. Not CONTACT_FRESH scans.
  • Library — Filesystem: departments, people, playbooks, skills, connectors.
  • Customers — Customer repo. Missing-on-file lists. Twenty VIEW.
Never charges from openarm. Schedule, submissions, and billing health live under Billing (ledger VIEW). Twenty is VIEW only.